Why should I preorder and not just wait to buy Twissic watches later?
First, helping us to make our dream come true. By pre-ordering and supporting our campaign, we can lower manufacturing costs.
Second, savings for you. You’ll get your watches at a much lower price. The first 100 units are sold at £99 and it comes with an extra pair of free strap. This works out to be a savings of 62.5%!
Last updated: June 20, 2018 16:38
What are the rewards for backing us?
To thank you for getting in early, all our watches and leather straps on Kickstarter are at massive discounts compared to future retail price.
Last updated: June 20, 2018 16:38
Why can I get Twissic watches at better value on Kickstarter?
Firstly, through a preorder mechanism, we could control the exact component parts required (with some buffer of course). Ordering and manufacturing in bulk also saves a big chunk of costs!
Secondly, we do not need to store extra inventory, where you can imagine would be skyrocket prices here in London.
Through Kickstarter, we skip all the middlemen processes and could deliver our watches straight from the manufacturer to our backers, saving both time and delivery costs.
Last updated: June 20, 2018 16:38
What are you doing with the fund raised on this campaign?
We will put 100% of the funds into the production of Twissic watches, and to deliver to our beloved supporters around the world (and that’s the reason why we could offer free worldwide shipping). The vision of Twissic is to recreate the habit of wearing wristwatches, hoping our backers would have a more enjoyable glancing moments of their watches!
Last updated: June 20, 2018 16:38
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.